WebCapades — Privacy Policy
WebCapades is a consulting service operated by Kristine Mitchell Consulting LLC ("WebCapades," "I," "me," "my"). This Privacy Policy explains how I collect, use, store, protect, share, and delete information when you visit this website or engage my services.
1) What this policy covers
This policy applies to:
- Visitors to this website
- Prospective clients who contact me
- Clients who engage WebCapades for Amazon marketplace consulting and account management
2) Information I collect
A) Information you provide
If you contact me or submit a form, I may collect:
- Name
- Email address
- Phone number
- Business/brand information you choose to share
- Message content and details related to your request
B) Website data (basic analytics)
Like most websites, this site may collect limited technical data to help it function and improve performance, such as:
- Browser/device type
- Pages viewed and approximate location
- Referring source
- Date/time of visits
(If analytics are enabled through my website platform or tools, they may set cookies or similar technologies.)
C) Client service data (Amazon account performance information)
If you become a client, I may access and analyze Amazon account performance data needed to deliver contracted services, such as:
- Advertising performance reports (for example, Sponsored Products / Sponsored Brands / SBV reports)
- Listing/catalog performance metrics
- Account operations signals and account health-related indicators
Important: I do not request or require restricted buyer personal data (PII) to provide my services.
3) How I use information
I use information to:
- Respond to inquiries and provide support
- Evaluate fit, scope, and pricing for potential engagements
- Deliver contracted services and recommendations
- Maintain business records (contracts, invoicing, tax/accounting)
4) Where information is stored (including OneDrive)
To deliver services, I may export performance reports (for example, spreadsheets) and store working files in Microsoft OneDrive. Access is limited to authorized personnel (typically me, the owner/operator of WebCapades).
5) How I share information
I do not sell your personal information.
I may share information only as necessary to:
- Operate my business (for example, website hosting, email, file storage, invoicing providers)
- Comply with legal obligations or lawful requests
- Protect my rights, clients, or the public (for example, fraud prevention)
6) Data retention and deletion
I retain information only as long as needed for the purposes described above, including service delivery, legitimate business needs, and legal/accounting obligations.
Clients may request deletion of working files I control. Where feasible, I will delete or anonymize information unless I must retain it for legal, tax, or recordkeeping reasons.
7) Security
No method of transmission or storage is 100% secure, but I take reasonable steps to protect information and limit access. I do not request your Amazon password.
8) Your choices and requests
You may contact me to request access, correction, or deletion of your information (where applicable), or to ask questions about this policy.
9) Contact
10) Updates to this policy
I may update this Privacy Policy from time to time. The effective date above reflects the most recent update.